The content listed below is non-accessible for the following reasons:
Non-compliance with the accessibility regulations
Issues with documents, including Word files and PDFs
Some older documents don’t meet accessibility standards - for example, they may not be marked up so that they’re accessible to a screen reader (WCAG 2.1 4.1.2). We are currently reviewing these and either replacing them with accessible HTML pages or providing accessible HTML pages as an alternative means of accessing the same information.
Issues with video and audio
Not all video has captions, text or audio description (WCAG 2.1 1.2). Where we use embedded video on our site we may not always use captioning; where video is audio free, we may not always provide an alternative. We are working to provide audio and/or textual alternatives to these instances on our site.
Not all audio has captions or text description (WCAG 2.1 1.2). Where we use embedded audio on our site, we may not always provide an alternative. We are working to provide transcripts or other alternatives to these instances on our site.
Issues with operability
Some assistive technologies may not recognise and interact with elements of the site search function (WCAG 2.1 4.1.2). We’re working with our developers to identify and implement a fix for this.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Live video streams are used minimally on our site; we do not plan to add captions to any live video streams because live video is exempt from meeting the accessibility regulations.