Accessibility statement for the Merton College website

Merton College is committed to providing an accessible web presence that gives members of the public and members of the College community full access to College information and activities offered publicly through the web. Our Single Equality Scheme outlines our commitment:

"Merton College aims to provide an inclusive environment which promotes equality, values diversity, and maintains a working, learning and social environment in which the rights and dignity of all its staff and students are respected to assist them in reaching their full potential. The College will work to remove any barriers which might deter people of the highest potential and ability from applying to study or work at Merton College."

Our aims

In order to ensure that all of our visitors can use our website, these pages aim to meet Level-AA standard of WCAG 2.1. This includes elements such as:

  • Alt text for all images and providing non-visual alternatives where appropriate
  • All essential audiovisual information is captioned, described as necessary or provided in alternative formats
  • Content can be navigated with just a keyboard or speech recognition tools
  • The website can be used with a screen reader
  • Content is structured, ordered and labelled appropriately
How accessible this website is

We are aware that some parts of our website are not fully accessible. These include:

  • Some older PDF documents aren’t fully accessible to screen reader software
  • Some embedded multimedia content doesn’t yet have captions, audio or text descriptions
  • Some assistive technologies may not recognize and interact with elements of the site search function

We are working to address areas where our accessibility needs improvement. Please see 'Technical information about this website’s accessibility' below.

Making changes to your device or system

AbilityNet has advice on making your devices easier to use if you have a disability. In addition, major operating systems produce the following guidance:

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll then consider your request and aim to get back to you within 14 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Web & Media Officer
Telephone: (+44) 1865 276364

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Merton College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

Issues with documents, including Word files and PDFs

Some older documents don’t meet accessibility standards - for example, they may not be marked up so that they’re accessible to a screen reader (WCAG 2.1 4.1.2). We are currently reviewing these and either replacing them with accessible HTML pages or providing accessible HTML pages as an alternative means of accessing the same information.

Issues with video and audio

Not all video has captions, text or audio description (WCAG 2.1 1.2). Where we use embedded video on our site we may not always use captioning; where video is audio free, we may not always provide an alternative. We are working to provide audio and/or textual alternatives to these instances on our site. 

Not all audio has captions or text description (WCAG 2.1 1.2). Where we use embedded audio on our site, we may not always provide an alternative. We are working to provide transcripts or other alternatives to these instances on our site.

Issues with operability

Some assistive technologies may not recognise and interact with elements of the site search function (WCAG 2.1 4.1.2). We’re working with our developers to identify and implement a fix for this.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Live video

Live video streams are used minimally on our site; we do not plan to add captions to any live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We want our website to offer the best experience possible for all of our users. In addition to fixing known issues, we continue to work on website content and structure. We are working with our developers to fix issues and think about future developments.

Preparation of this accessibility statement

This statement was prepared on 17 September 2020. It was last reviewed on 17 September 2020.

This website was initially tested on 20 November 2019, in order to identify accessibility issues. The test was carried out by Olamalu on a carefully chosen sample of pages and content types. The test identified a number of areas where the site fell short of the WCAG 2.1 AA standard; Olamalu were commissioned to carry out work to address these. Following the completion of that work, this website was retested on 24 August 2020. We continue to review the site on a monthly basis to check new content.